Privacy Policy

Last updated: October 10, 2025

Our Commitment to Privacy

At Pointly, we take privacy seriously, especially when it comes to children and families. This privacy policy explains how we collect, use, and protect your information when you use our family task management application.

Children's Privacy (COPPA)

Important: No Direct Child Data Collection

Pointly is designed to comply with the Children's Online Privacy Protection Act (COPPA). We do not directly collect any personal information from children under 13. All child profiles and data are created and managed exclusively by their parents or legal guardians.

Parents create and manage all child profiles through their authenticated accounts
Children access the app using PIN codes set by their parents
No personal information is collected directly from children
All child-related data can be deleted by the parent at any time

Information We Collect

Parent Account Information

• Email address (for authentication via Google OAuth)
• Name (from Google account)
• Family name and settings

Child Profile Data (Managed by Parents)

• Child's name (as entered by parent)
• Avatar/emoji selection
• PIN code for app access
• Task completion history and points
• Achievement progress

Usage Data

• Task templates and scheduling preferences
• App usage patterns (for improving the service)
• Error logs and performance data

How We Use Your Information

To provide and maintain the Pointly service
To enable family task management and scheduling
To track task completion and reward progress
To improve our app and user experience
To send important service notifications (via email)

Data Protection & Security

All data is encrypted in transit and at rest
We use industry-standard security measures and secure hosting
Access to your data is restricted to authorized personnel only
We regularly review and update our security practices

Data Sharing

We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who help us operate the app (under strict confidentiality agreements)

Your Rights

Access: You can view all data associated with your account
Correction: You can update or correct your information
Deletion: You can delete your account and all associated data
Portability: You can export your data in a standard format

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@pointly.quest
Subject: Privacy Policy Inquiry

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

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